Is anyone else having this problem. It shows that LU's have been created but it doesn't show any LU's. I haven't tweaked it in anyway. I've sent 3 e-mails to customer support and have had no replies. Is there a customer service on here?? Do they reply to e-mails? Do they fix problems with their product? I just joined and I joined primarily for Fantasy Aces NBA. And the first time I tried it, it didn't work...at all. Everything else works but I mainly play on Aces and that's why I signed up for the Premium here. If there's a problem with Aces I can't use this product. How long has this been a problem? How long does it take for customer support to reply to your messages? How long does it take for things to get fixed here? Thanks for any replies. It was a serious bummer to purchase a subscription and go right to the tool and it doesn't work.